Welcome to our LukShort APP We value the protection of your privacy and are committed to protecting your personal information. This Privacy Policy describes the data we process in support of the LukShort App, website and related services provided by LukShort. Please read the following privacy in detail. By using our App, you agree to abide by the terms of this agreement.

1. Collection of Information

1.1 Information You Provide:

(1) Registration and Use of Services: we collect personal information you provide when you create an account on our application, participate in an event, or use our services.

(2)Creating a LukShort account: During the registration process, you may be required to provide some basic information, such as username, password, and e-mail address.

(3) Connect via Single Sign-On (e.g. Facebook): You can choose to log in to our service using a third-party account (e.g. Facebook, Google, etc.). This will allow you to quickly create an account and simplify the login process.

(4) Invite a friend: you can invite a friend to join LukShort through our application. during this process, we will collect the contact information you provide in order to send them an invitation.

(5) Interact with Customer Service: When you contact our customer service team, we may collect your questions, feedback and contact information.

1.2 Information Collected Automatically

(6) Device Information: We may collect information about your device, such as device model, operating system, IP address, etc., in order to provide better support for our services.

(7) Usage data: We may collect data generated when you use our applications, such as access time, browsing records, viewing history, etc.

(8) Mobile Platform: When you use our mobile applications, we may collect information related to mobile devices, such as device identifiers, geographic locations, etc.

(9) User ID: When you sign up for our Services, we will assign you a unique user ID in order to keep track of your activities within the Application.

(10) Data Collection: We may collect data about your interactions while watching skits, such as likes, comments, shares, etc.

(11) Mobile Analytics: We use mobile analytics tools to collect information about your use of our Apps to better understand the performance and optimization of our Services on your device.

2. How We Use Information

LukShort uses the information you provide for the following purposes:

(1) Create User Accounts: We use the information you provide to create and manage your personal account so that you can use our services.

(2) Identifying and Suggesting Contacts: We analyze your account information and interaction data to identify and suggest contacts that may be of interest to you.

(3)Social Sharing: We use your information to enable you to share content and interact with friends on social media platforms.

(4) Operation, Development and Improvement of the Service: We use the information we collect to optimize our Service, fix bugs, improve performance, and develop new features.

(5)Personalized Recommendations: Based on your viewing history, interaction data, and device information, we provide you with personalized recommendations for short episodes.

(6)Customer Service: We use the information you provide to resolve issues, respond to your inquiries, and improve our customer support services.

(7)Product and Service Delivery: We use your information to provide you with purchased products or services, such as sending confirmation emails, invoices, and so on.

(8)Measuring Service Health: We analyze usage data to assess the operational status of our services and to ensure that they are functioning properly.

(9)Bug Fixing and Troubleshooting: We use the information we collect to identify and resolve technical problems and improve service stability.

(10)Activation and Verification: We use your information to activate your account, verify your identity, and ensure account security.

(11)Contests and Sweepstakes: We use your information to organize and run contests and sweepstakes and to distribute prizes to winners.

(12)Surveys: We may invite you to participate in surveys to gather feedback and suggestions about our services.

(13)Advertising Effectiveness Measurement: We use the information we collect to evaluate the effectiveness of our advertising and to optimize our advertising strategies.

(14)Service-Related Information: We use your information to send you notifications about service updates, security alerts, and support messages.

(15)Personalized ads: We provide you with more relevant ads based on the device information, usage data and social media information you provide.

(16)Communicating with You: We use the information you provide to keep in touch with you and respond to your questions and needs.

(17) Content Personalization: We provide you with personalized content recommendations based on your viewing history and preferences.

(18)Software Updates: We use the information we collect to push software updates to ensure that you are using the latest version of the application.

(19)Protecting the Integrity of the Service: We use the information we collect to detect and prevent fraud, abuse, and other violations of our policies.

(20)Detecting Security Incidents: We use the information we collect to monitor and prevent security incidents and to ensure the security of your account and data.

(21)Enforcing Policies and Legal Obligations: We may use your information to enforce our Terms of Service, Privacy Policy, and other applicable policies, and to comply with legal requirements.

(22) Data Analysis: We analyze the information we collect to understand user behavior and needs in order to improve our services.

Please note that we may use this information for other lawful purposes, but only in compliance with applicable legal requirements.

3. Use of Tracking Technologies to Collect Information

In order to provide and improve our services, LukShort may use various tracking technologies to collect and store information about your use of our services. The following are some of the tracking technologies we may use:

(1) Cookies: we use cookies to store and access specific information about your device in order to improve the performance of our Services and to personalize your experience. cookies are small text files that are stored on your device, and they allow us to remember your preferences, track your browsing history, and provide a more personalized service.

(2) Web Beacons: We may also use web beacons (e.g., pixel tags or transparent image files), which are typically used to collect anonymous information about site usage, such as the number of visits, the source of those visits, and your interactions with our Services. Web beacons help us understand how users use our Services and optimize them accordingly.

(3) Device Identification Technologies: We may use device identification technologies (e.g., IP address, device model, operating system, browser type, etc.) to collect information about the device you are using. This information helps us to better understand how our Services behave on various devices and to ensure compatibility and performance.

(4) Analytics Tools: We use third-party analytics tools (e.g. Google Analytics) to collect and analyze anonymous information about your use of our Services. These tools help us understand user behavior patterns, popular features, and areas that may need improvement.

(5) Social Media Tracking: If you use a social media account to log in to or interact with our Services, we may collect and analyze publicly available information about you on social media. This helps us provide you with more personalized recommendations and social interaction features.

Please note that you may be able to limit or block certain tracking technologies by adjusting your device settings or using third-party browser plug-ins. However, doing so may affect your experience and ability to use our Services.

If you have any questions about our use of tracking technologies to collect information, please contact our customer support team. We will be happy to answer your questions.

4. Data Storage

LukShort is committed to ensuring the security of your personal information. We will take reasonable security measures to protect your data from unauthorized access, disclosure, alteration or destruction. The following information is relevant to data storage:

(1) Data Storage Period: We typically store your personal information based on your account status and usage. We retain your data for the duration of your account activity in order to provide you with services. If your account is inactive for an extended period of time, we may delete your data. In some cases, we may need to retain your data in accordance with legal requirements or contractual obligations.

(2) Where data is stored: LukShort may store your personal information on servers outside of your country. In such cases, we will ensure that the data transfer and storage complies with applicable legal requirements and that appropriate safeguards are in place.

(3) Data encryption: We use encryption technologies (e.g. TLS) to secure your data during transmission. For particularly sensitive information, we may also use other encryption methods to protect the data when it is stored.

(4) Access Controls: We implement strict access control policies to ensure that only authorized LukShort employees and partners have access to your personal information. These personnel are required to be trained in data security and privacy protection and to follow our security policies when accessing your information.

(5) Data Backups: To protect against data loss, we periodically back up your personal information. These backups are stored on secure servers and are subject to the same safeguards as the original data.

(6) Data Retention Policy: LukShort will establish a data retention policy based on legal requirements, compliance needs, and business needs. Where it is no longer necessary to retain your personal information, we will take steps to securely delete it.

Please note that while we will take all reasonable steps to protect the security of your data, there is no absolutely secure method of transmitting or storing data on the Internet. Therefore, we cannot guarantee the absolute security of your personal information during transmission or while it is stored on our systems. You need to understand and accept this risk when you use our services.

5. Data Security

LukShort takes the security of your data very seriously. We take a number of technical and administrative measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. The following are some of the measures we take to ensure data security:

(1) Encryption: We use industry-standard encryption technologies (e.g., SSL/TLS) to protect the data you transmit when interacting with our Services. This helps ensure that your information is not intercepted or tampered with by third parties during transmission.

(2) Secure Sockets Layer (SSL) Certificates: Our websites and applications use SSL certificates to establish an encrypted connection and to ensure that the transmission of data between you and our Services is secure.

(3) Access Controls: We implement strict access control policies to ensure that only authorized LukShort employees and partners have access to your personal information. We conduct regular training for our employees to ensure that they understand and comply with data security and privacy protection best practices.

(4) Regular Security Audits: We conduct regular security audits of our systems to check for potential vulnerabilities and to ensure that we are taking adequate security measures. When vulnerabilities are identified, we take immediate steps to fix the problem to prevent unauthorized access.

(5) Secure Development Lifecycle: We follow the principles of the Secure Development Lifecycle (SDL) in our development process to ensure that security is fully considered at every stage from design to deployment.

(6) Intrusion Detection and Prevention System: We deploy an Intrusion Detection and Prevention System (IDPS) to monitor and block unauthorized access to our systems.

(7) Data Backup and Recovery: We back up your personal information on a regular basis to prevent data loss. We have a detailed data recovery plan in place to ensure that data can be quickly recovered in the event of a catastrophic event.

(8)Privacy Policy and Data Use Agreement: We require our employees and partners to comply with our privacy policy and data use agreement to ensure that they understand and fulfill their responsibility to protect your personal information.

(9) Continuous Monitoring and Updates: We continually monitor new security threats and technologies in order to update our security measures in a timely manner. We regularly review and update our security policies to ensure that they remain best practices.

Although we take these measures to protect the security of your data, please note that no security measure can completely guarantee the security of information. You need to understand and accept this risk when using our services. If you have any concerns about our data security measures, please contact us.

6. Data Sharing

We will not share your personal information unless we have your approval or this policy states otherwise. We may disclose your information under the following circumstances.

(1) Sharing information with third parties:

a. In some cases, the Company may share user data with third-party partners, such as for the purpose of providing specific services, technical support, or advertising placements.

b. When sharing data with third parties, the Company ensures that these partners use the data in accordance with the Privacy Policy and requires them to take appropriate security measures to protect the data.

c. Users can choose whether or not to consent to the sharing of data with third parties, for example, through privacy settings or by checking the consent box in the usage agreement for a particular service.

(2) Advertising partners:

a. Company may share User Data with advertising partners in order to provide Users with more relevant advertising content.

b. Advertising partners may collect data about users' interactions in the app to optimize ad delivery.

c. Users may be able to adjust ad settings to their preferences, such as opting out of certain types of ads or stop receiving personalized ads altogether.

(3) Disclosure of Information to Protect the Company and Others:

a. Company may disclose user data when required to do so by law, such as to comply with a court order, government investigation, or other legal process.

b. Company may also choose to disclose User Data if it believes that disclosure will help prevent fraud, abusive behavior, or other illegal activity.

c. In such cases, the Company will endeavor to ensure that disclosure is limited to what is necessary to achieve the purpose and, where possible, the data will be anonymized.

(4) Merger, sale or transfer of assets:

a. If the Company undergoes a material change such as a merger, acquisition or sale of assets, User Data may be transferred to another company as part of the transaction.

b. In this case, the Company will require the new entity to continue to follow the Privacy Policy or require the User to agree to the new Privacy Policy.

7. Data Retention

LukShort respects your privacy and is committed to protecting your personal information. We retain and process your data in accordance with the following principles:

(1) Legitimate Purposes: We retain your data only to fulfill specific, explicit and legitimate purposes. These purposes include the provision and improvement of our services, customer support and communication, and compliance with laws and regulations.

(2) Minimized data: We retain only the minimum amount of data necessary to achieve the above purposes. Once data is no longer required, we will delete it in accordance with applicable laws and our policies.

(3) Data retention period: We set different data retention periods for different types of data and processing purposes. The following are some of the main types of data and their retention periods:

a. Account information: Unless you voluntarily delete your account or we are required to do so by law or regulation, we will retain your account information until you no longer use our services.

b. Transaction information: To comply with laws, regulations and tax requirements, we will retain your transaction information for at least 7 years after the transaction is completed.

c. Communication records: We may retain records of our communications with you for a limited period of time in order to process customer support requests and improve our services. The retention period for these records may vary on a case-by-case basis.

d. Log data: We may retain log data (e.g., access logs, device information, etc.) for a period of time for security and performance monitoring purposes. The retention period for these data is typically 3-12 months.

e. Data Deletion: After the above retention period is reached or you voluntarily delete your account, we will delete the corresponding personal data upon your request or automatically. Please note that certain data may need to be retained for a longer period of time in accordance with legal and regulatory requirements.

f. We may update our data retention policy from time to time in response to changes in laws and regulations and technological developments. We will notify you of any changes through the appropriate channels.

If you have any questions about our data retention policy or request the deletion of your personal data, please feel free to contact us. We will do our best to assist you and ensure that your privacy rights are respected.

Age Limit

In order to protect the privacy and safety of minors, we have set certain age limits for our users.

(1) Minimum Age Requirement: According to our Terms of Service, you must be at least 13 years old to use LukShort's services. If you are under 13, you may not create an account or use our Services. We encourage parents or guardians to be aware of the online activities of minors and to educate them about online safety and privacy protection.

(2) Parental Consent: For users between the ages of 13 and 17, we require a parent or guardian to consent to and supervise the use of our Services. Parents or guardians should ensure that minors are aware of our Privacy Policy and Terms of Service and follow them in their use.

(3) Age Verification: During the registration process, we may ask users to provide age information. While we make every effort to verify a user's age, we cannot always guarantee the accuracy of age information. It is the responsibility of the parent or guardian to ensure that minors comply with our age restriction policy.

(4) Protection of Minors' Privacy: We take the protection of minors' privacy very seriously. In accordance with applicable law (e.g., the U.S. Children's Online Privacy Protection Act (COPPA)), we do not knowingly collect Personal Information from children under the age of 13. If we discover that we have collected personal information from a child, we will delete that information as soon as possible.

(5) Parental Control Tools: We recommend that parents or guardians use parental control tools to restrict minors' access to inappropriate content and online activities. These tools help parents monitor and control their children's online behavior and ensure that they are using our Services in a safe environment.

We reserve the right to modify our age restriction policy at any time. We will notify you of any changes through the appropriate channels. If you have any questions about our age restriction policy, please contact us. We will be happy to assist you.

9. User Behavior Policy

LukShort is committed to providing a safe, enjoyable and respectful online environment for its users. In order to ensure that our service remains user-friendly for all users, we have established the following User Behavior Policies. Please be aware that violation of these policies may result in suspension or termination of your account.

(1) Compliance with Laws and Regulations: When using LukShort services, you must comply with all applicable international, national, regional and local laws and regulations.

(2) Do not post illegal content: You may not post, transmit or publicize any illegal, harmful, obscene, lewd, violent, disgusting, threatening, defamatory, invasive of other's privacy or damaging to other's reputation on the LukShort platform.

(3) No infringement of intellectual property rights: You shall not post, transmit or use any content on the LukShort platform that infringes on the intellectual property rights of others, including, but not limited to, copyrights, trademarks and patents.

(4) No Spamming: You shall not post any advertisements, spam, chain letters, pyramid schemes, unsolicited commercial messages or other forms of spam on the LukShort Platform.

(5) You shall not engage in fraudulent behavior: You shall not engage in any fraudulent behavior on the LukShort Platform, including, but not limited to, misrepresentation, concealment of facts, and falsification of identity.

(6) Not to harass others: You shall not harass, threaten, stalk, bully or malign other users or individuals on the LukShort Platform.

(7) Do not engage in destructive behavior: You shall not engage in any destructive behavior on the LukShort Platform, including but not limited to spreading viruses, Trojan horses, malware, conducting denial-of-service attacks, cracking, and unauthorized access to other people's accounts.

(8) No Misuse of LukShort Services: You shall not misuse the LukShort Services, including, but not limited to, sending large numbers of requests frequently, attempting to bypass security measures, interfering with the normal operation of the Services, and so on.

If you become aware that another user is violating these User Behavior Policies, please contact our Customer Support team. We will investigate your report and take appropriate action.

If you have any questions about the User Behavior Policies, please contact our Customer Support team. We will be happy to answer your questions.

10. Access to and correction of data

LukShort takes your right to privacy very seriously. In order to help you exercise these rights, we offer a number of ways in which you can access, correct and delete your personal data. Here are the steps you can take:

(1) ACCESS YOUR DATA: You can view and update your personal data by logging into our Services and accessing your account information. You can change your username, e-mail address, password, etc. at any time.

(2) Correcting Your Data: If you find that your personal data is inaccurate or outdated, you can correct it by logging into our Services and updating your account information. If you are unable to correct the error yourself, you may contact our customer support team who will assist you in making the correction.

(3) Deletion of your data: You have the right to request that we delete your personal data. To perform this action, please submit a deletion request through our customer support team. Please note that in some cases we may not be able to delete your data immediately, as required by law or regulation or as necessary for us to provide our services.

(4) Withdrawal of Consent: In the event that you have consented to our processing of your personal data, you may withdraw your consent at any time. Please note that withdrawing consent may affect our ability to provide services to you. To withdraw consent, please submit a request through our customer support team.

(5) Complaints: If you have concerns about the way in which we process your personal data, you may lodge a complaint with our Data Protection Officer or the relevant data protection regulator. Our customer support team will be happy to help you and assist you in resolving any issues.

Please note that we may ask you to provide some identification information to ensure that we only disclose, correct or delete data to the correct individuals. We will endeavor to process your request within 30 days of receipt.

If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We will be happy to assist you.

11. Updates to the Privacy Policy

LukShort may update this Privacy Policy from time to time to reflect changes in the way we process your data or to comply with legal and regulatory requirements. We will notify you of material changes to the Privacy Policy by

a. Posting the updated Privacy Policy on our website.

b.Notifying you by email, especially if we change how we use or share your personal information.

c.Displaying a notice in our applications.

We recommend that you check this Privacy Policy periodically for any updates. If you continue to use our Services after we notify you of changes to the Privacy Policy, you will be deemed to have accepted the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you should stop using our Services.

Please note that our Services may contain links to third party websites or services. The privacy practices of these third party websites and services may differ from this Privacy Policy. We recommend that you read the privacy policies of these third party services carefully before using them.

If you have any questions about this Privacy Policy or need further clarification, please do not hesitate to contact our customer support team. We will be happy to answer any questions you may have.

12. Contact Us

If you have any questions about our privacy policy or data processing, please contact us at [email protected]. We will endeavor to respond and resolve your questions within a reasonable period of time. Thank you for your trust and choice!